
FAQs
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All plans include Voicemail, Caller ID, Call Waiting, and Three-Way Calling. When using the three-way calling feature, charges for both numbers dialed will apply. All domestic long distance charges are included as well.
No Credit Checks are necessary with Yodole Mobile service.
If you move, you can change your phone number to a different area code.
Once your order is placed, your account will be created and a SIM card will be mailed out to you. Included with this SIM card will be instructions on how to activate your line of service, with steps that include logging into your account and processing through the self-activation process.
No, it is unlimited, but there is a monthly charge.
Yes
The only time you may have an overage charge or a negative balance is if you are using features not included in your plan, like 411directory assistance or International Long Distance calling and texting.
We value the quality of service for all of our customers and observe fair usage policy to ensure a unique experience connecting you to your family, friends, peers, and loved-ones.
An excessive user is considered to be someone who uses more data than the average user... a lot more. As stated in our Terms & Conditions: "Unlimited: We reserve the right to limit, suspend or terminate voice, text, or data services for abnormally high usage or cancel any other Yodole Mobile service without notice for any reason at any time at Yodole Mobile's sole discretion."
This is depending on the Carrier of choice and the Plan you choose. There are no hidden limitations on data. Our primary focus is to educate you on how to manage your cellular assets in a way that will save you the most money. For example, did you know that there are millions of free WiFi hotspots across the US? Making use of these WiFi hotspots can cut your data usage in half, and with our great variety of plan choices, you may be able to spend even less on a monthly plan.
You will need to activate your service in the U.S. or Puerto Rico and make a phone call to finalize the activation and ensure that you are able to make/receive calls.
Yes. Our Yodole Mobile service has nationwide coverage. The new zip code must be in an area within your carrier of choice and their coverage area.
Yes, you can transfer your existing phone number to a us for free.
Upon initiating the activation process, your Yodole Mobile service should be active within minutes; however, the activation process may take up to two hours. A transfer of a phone number from your current provider to a new pre-paid cellular service may take up to 2 business days, and sometimes longer in the case of landline numbers.
In most areas, your service will be active within hours. In some areas, it may take 24–48 hours
No deposits are required
Yes you can. You may transfer your telephone number from another company to our service for free. To port in your existing telephone number to your new line of service, the number you are porting must be active with your current service provider.
You need to submit a request to us to port in your number, and we will process your request on your behalf. In order to request the transfer and initiate the activation process. Before initiating that process, you must contact your old service provider to get the Account number and PIN number you were assigned from the old carrier.
We do not port Canadian phone numbers at this time.
There are no contracts with Yodole Mobile service.
Our services are for personal use only.
A SIM card allows a device to connect and communicate with the network. Owner-provided devices need a SIM card from Yodole Mobile to work.
We have partnered with the both Verizon and T-mobile to bring you the 4GLTE/5G network coverage at the quality you want. The only difference is lower costs since we don't have to pay to build or maintain a nationwide cellular network of towers. This means you get the same dependable coverage at a lower cost. Refer to detailed coverage maps for more details.